Shipping policy

Free shipping applies to the contiguous United States only. With the size and complexity of shipping wheel and tire packages, please allow 6-12 business days for our packaging and shipping process. Saler Customs will not be held responsible for return shipment charges on approved warranties to and from the customer and the manufacturer. All of our suppliers ship tires with DOT dates that do not exceed 4 years. If you receive a tire with a DOT date of more than 4 years from the date of purchase, please let us know. If you receive an incorrect order, the order will be fixed free of charge.

• LTL FREIGHT ORDERS (TRUCK/SUV WHEEL/TIRE PACKAGES)Buyer MUST inspect ALL product(s) BEFORE signing for delivery. When you sign your name, you are agreeing that the product(s) were received in accurate and new condition. If someone other than the buyer signs for the product(s), they are signing agreeing the product(s) were received in accurate and new condition. If the product(s) is damaged, you MUST note the damage on the delivery receipt. Package pricing does not include liftgate services, we suggest breaking down the package and inspecting while unloading each tire by rolling it off the delivery truck.

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  FEDEX GROUND ORDERS (CAR WHEEL/TIRE PACKAGES)If your order is being shipped via FedEx ground, a signature is not always required. Please be sure to inspect the product(s) as quickly as possible and follow up with us if there are any issues within 48 hours. Saler Customs will then respond to your inquiry to exchange/rectify the product as soon as possible.